WSQ Diploma Customer & Business Management

Diploma in Retail qualification under WSQ.
 It is a recognised diploma and is designed to help Singaporeans 40 years and above to upgrade or re-skill themselves in areas that are relevant to the economy and today’s job scope.
At the end of the course, learners will get a Diploma and $1000 cash incentive
Requirements to register
  1. Individual
  2. Singapore citizen
  3. 40 years and above


The Modules

  1 Business continuity 
2 Customer experience innovation  
3 Workplace communication Level3
4 Adapt to change
5 Service leadership 
6 Social Media Marketing
7 Financial Analysis
8 Retail and the economy
9 Sales Target Management
10 Productivity Improvement:
11 Workplace communication Level 4

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