WSQ Diploma in Retail
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WSQ Diploma in Retail
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The Customer and Business Management for the Retail Industry is a Diploma in Retail qualification under WSQ. It is a recognised diploma and is designed to help Singaporeans 40 years and above to upgrade or reskill themselves in areas that are relevant to the economy and today’s job scope. At the end of the course, learners will get a Diploma and $1000 cash incentive paid directly into the learner’s NRIC-linked PAYNOW account.

The 11 modules are:

1 Business continuity

2 Customer experience innovation

3 Workplace communication

4 Adapt to change

5 Service leadership

6 Social Media Marketing

7 Financial Analysis

8 Retail and the economy

9 Sales Target Management

10 Productivity Improvement:

11 Business development

Requirements to register

  1. Individual
  2. Singapore citizen
  3. 40 years and above


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